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This Supplemental Privacy Notice applies specifically to personal information collected or processed in connection with Pan Am Journeys™, including when you inquire about, interact with, or participate in a Pan Am Journeys™ experience through our websites, communications, events, social media, or travel experiences (collectively, the “Journeys Services”).
Pan Am Journeys™ is part of Pan Am Global Holdings, LLC and operates within the broader Pan Am ecosystem of travel and lifestyle services.
The Pan Am Global Privacy Policy provides important information regarding:
This Supplemental Privacy Notice provides additional information specific to Pan Am Journeys™, including how personal information may be used in connection with the planning, marketing, coordination, and execution of curated travel experiences.
Pan Am Journeys™ operates as part of the broader Pan Am ecosystem. To understand how your personal information may be used across Pan Am Global Holdings, LLC and its affiliated entities, please review the Pan Am Global Privacy Policy available at:
www.panam.com/legal/privacy-policy
By interacting with the Journeys Services, you acknowledge that your personal information may be processed in accordance with both this Supplemental Privacy Notice and the Pan Am Global Privacy Policy.
Where there is a conflict between this Supplemental Privacy Notice and the Pan Am Global Privacy Policy with respect to the Journeys Services, this Supplemental Privacy Notice shall control solely for those activities.
Pan Am Journeys™ curates, promotes, and coordinates luxury travel experiences and special journeys offered under the Pan Am brand.
Pan Am Journeys™ is responsible for marketing and presenting these experiences to prospective travelers and for coordinating certain communications related to journey participation. Pan Am Journeys™ may also facilitate introductions between travelers and the travel advisors, tour operators, or service providers responsible for fulfilling a particular journey.
However, Pan Am Journeys™ does not operate aircraft, provide transportation services, act as a charter operator, or directly provide the underlying travel services associated with a journey.
Travel arrangements, bookings, itinerary execution, and operational fulfillment are carried out by independent third-party partners, which may include:
These entities (collectively referred to as “Journeys Partners”) are responsible for:
Each Journeys Partner operates independently and may act as its own data controller with respect to the personal information it collects and processes.
As a result, the collection and use of personal information by Journeys Partners is governed by their respective privacy policies and terms.
Pan Am Journeys™ encourages travelers to review the privacy policies and terms of any Journeys Partner involved in the fulfillment of their travel experience.
Pan Am Journeys™ collects limited personal information in connection with the Journeys Services, primarily to facilitate communications, coordinate with Journeys Partners, and support the planning and promotion of curated travel experiences.
The categories of information we may collect include the following.
Pan Am Journeys™ may collect basic contact information that allows us to communicate with you regarding journey opportunities, inquiries, or related services.
This may include:
When you contact Pan Am Journeys™ or submit an inquiry regarding a journey, we may collect information related to your request, including:
This information allows us to respond to inquiries, provide additional details about journeys, and coordinate communications with relevant Journeys Partners where appropriate.
In connection with your interest in a Pan Am Journeys™ experience, we may collect high-level information relating to your travel interests or participation preferences.
This may include:
This information helps us evaluate demand for journeys, coordinate with partners, and provide relevant travel information.
Travelers may voluntarily provide general preference information to assist with planning and coordination.
Such information may include:
This information is used solely to help coordinate experiences and ensure that relevant partners are aware of traveler needs.
Pan Am Journeys™ generally collects this information at a high level only, and more detailed or sensitive travel information is typically collected directly by Journeys Partners responsible for delivering the travel services.
Pan Am Journeys™ may also collect information related to your interactions with our communications or promotional materials, including:
This information may be used to better understand traveler interests and to inform future journeys or communications.
As described above, Pan Am Journeys™ curates and promotes travel experiences but does not directly operate the transportation, accommodations, or travel services associated with a journey.
The travel services associated with Pan Am Journeys™ experiences are provided by independent third-party partners (“Journeys Partners”), which may include:
These Journeys Partners are responsible for collecting and processing the information necessary to fulfill the travel services associated with a journey.
Journeys Partners may collect information required to confirm traveler identity, process reservations, and comply with travel regulations.
This may include:
Such information is generally collected directly by the Journeys Partner responsible for managing reservations or travel arrangements.
Journeys Partners may collect and process information necessary to coordinate reservations and manage the logistics of a journey.
This may include:
This information is typically stored within the reservation or booking systems used by the Journeys Partner responsible for the travel arrangements.
Payment information related to a journey may be collected by the Journeys Partner responsible for processing reservations or managing payments.
Depending on the journey structure, payment processing may occur through:
Pan Am Journeys™ does not typically process or store complete payment card information. Payment information is generally transmitted directly to the applicable travel service provider or payment processor responsible for completing the transaction.
Journeys Partners may collect certain information necessary to accommodate traveler needs or ensure the safe delivery of travel services.
This may include:
Such information is collected only where necessary to facilitate travel arrangements and is typically maintained by the Journeys Partner responsible for delivering the relevant services.
Because Journeys Partners operate independently, their collection and use of personal information is governed by their respective privacy policies and terms.
Travelers participating in a Pan Am Journeys™ experience may be required to review and accept the privacy policies, booking terms, or conditions of the applicable Journeys Partners as part of the reservation or booking process.
Pan Am Journeys™ encourages travelers to review the privacy policies of any travel providers or partners involved in their journey.
When you visit a Pan Am Journeys™ website or interact with digital content relating to a journey, certain technical and usage information may be collected automatically through cookies, analytics tools, and similar technologies.
These technologies help us operate the website, understand how visitors interact with the Journeys Services, and improve the performance and usability of our digital platforms.
When you access a Pan Am Journeys™ website, certain information may be collected automatically by the systems that support the operation of the website.
This may include:
This information helps us understand how visitors interact with the website and allows us to improve website performance and user experience.
Pan Am Journeys™ websites use cookies and similar technologies to support essential functionality and analyze website performance.
Cookies are small data files placed on a device when a user visits a website. These technologies may be used to:
Non-essential cookies and tracking technologies are disabled by default and are activated only if a user provides consent through the cookie consent banner or preference center.
Cookie preferences for Pan Am Journeys™ websites are managed through ConsentPro, a consent management platform used to present cookie banners, collect consent choices, and maintain records of consent selections.
Visitors may access or modify their cookie preferences at any time through the cookie preference center, which is accessible by clicking the blue cookie icon located in the lower corner of the website or by selecting the cookie preferences link in the website footer.
ConsentPro records and stores consent selections in accordance with applicable privacy laws.
Privacy Policy:
https://consentpro.com/privacy-policy
Pan Am Journeys™ websites are hosted and operated using Webflow, which provides website hosting infrastructure, publishing capabilities, and content management functionality.
Privacy Policy:
https://webflow.com/legal/privacy
Pan Am Journeys™ currently uses Webflow Analyze, the analytics functionality provided by Webflow, to collect aggregated and diagnostic information about how visitors interact with the website.
Webflow Analyze may collect information such as:
This information is used to monitor website performance, understand visitor engagement, and improve the functionality and usability of the Pan Am Journeys™ digital experience.
Inquiries submitted through Pan Am Journeys™ websites may be processed through HubSpot, which is used as a customer relationship management (CRM) and communications platform.
When users submit inquiry forms, newsletter subscriptions, or requests for information about a journey, the information provided may be transmitted to HubSpot in order to:
HubSpot processes this information on behalf of Pan Am in accordance with applicable privacy laws.
Privacy Policy:
https://legal.hubspot.com/privacy-policy
From time to time, Pan Am Journeys™ may implement additional technologies to improve the functionality, performance, or effectiveness of its digital services.
Such technologies may include:
These tools may be implemented to better understand website usage, measure engagement with Pan Am Journeys™ content, or support marketing and communications activities.
Where such technologies involve the collection or processing of personal information, Pan Am will provide appropriate disclosures through the Pan Am Global Privacy Policy or through updated supplemental notices, as required by applicable law.
Pan Am Journeys™ uses personal information collected through the Journeys Services for legitimate business purposes related to the promotion, coordination, and administration of Pan Am Journeys™ experiences.
The ways in which we use personal information include the following.
Pan Am Journeys™ uses personal information to respond to inquiries submitted through our websites, forms, email communications, or other contact channels.
This may include:
Personal information may be used to facilitate participation in a Pan Am Journeys™ experience.
This may include:
Pan Am Journeys™ generally shares only the information reasonably necessary to facilitate these activities.
We may use personal information to communicate with individuals regarding:
These communications may be delivered through email, telephone, or other communication channels depending on the nature of the interaction.
Pan Am Journeys™ may use contact information to send marketing communications relating to:
Where required by applicable law, such communications will be sent only with appropriate consent, and recipients may opt out of marketing communications at any time using the unsubscribe mechanism included in those communications.
Personal information and engagement data may also be used to better understand traveler interests and improve the Pan Am Journeys™ experience.
This may include:
Personal information may be used where reasonably necessary to:
Pan Am Journeys™ curates and promotes travel experiences offered under the Pan Am brand. However, the travel services associated with these journeys are typically organized, managed, and delivered by independent third-party providers.
These providers are referred to in this Supplemental Privacy Notice as “Journeys Partners.”
Journeys Partners may include, without limitation:
These organizations are responsible for organizing and delivering the travel services associated with a particular journey.
Journeys Partners operate as independent service providers and are responsible for their own operational, regulatory, and privacy practices.
When travelers participate in a Pan Am Journeys™ experience, they may interact directly with one or more Journeys Partners responsible for booking and delivering the underlying travel services.
As part of that process, travelers may be asked to provide personal information directly to those partners for purposes such as:
Such information is collected and processed by the applicable Journeys Partner in accordance with its own privacy policies and contractual terms.
Pan Am Journeys™ does not control the privacy practices of these independent providers and encourages travelers to review the privacy policies of any service provider involved in their journey.
Journeys Partners may use specialized reservation systems, aviation systems, or travel management platforms to organize and fulfill travel services.
These systems may store traveler information necessary to manage reservations and travel logistics, including:
These systems are operated and controlled by the applicable Journeys Partner responsible for the relevant travel services.
Pan Am Journeys™ does not operate aircraft, provide transportation services, or directly deliver the travel services associated with a journey.
The travel services themselves, including transportation, accommodations, excursions, and related services, are provided by the applicable Journeys Partners.
Those partners are responsible for the collection, processing, and safeguarding of personal information necessary to provide those services.
Certain Pan Am Journeys™ experiences may involve travel arrangements that are subject to aviation, transportation, border control, or other regulatory requirements.
Where a journey involves air transportation, charter flights, international travel, or other regulated travel services, applicable service providers may be required by law to collect, verify, or disclose certain traveler information to governmental authorities or regulatory agencies.
These requirements are imposed by applicable laws and regulations governing aviation safety, immigration control, customs enforcement, and transportation security.
Travelers participating in journeys that involve aviation or international travel may be required to provide identifying information necessary to confirm traveler identity and comply with regulatory requirements.
Such information may include:
This information is typically collected by the travel advisor, charter operator, airline, or other travel service provider responsible for managing the reservation or transportation services.
For journeys involving private aviation or charter flights, aviation operators may be required to maintain passenger manifests and related operational records.
These records may include traveler identification information and other details necessary to comply with aviation safety and regulatory obligations.
Passenger manifests and related aviation records are typically maintained by the charter operator, aviation service provider, or other regulated transportation provider responsible for operating the flight.
Certain traveler information may be shared with governmental authorities where required by law.
This may include disclosures to:
Such disclosures may occur in connection with international travel requirements, aviation safety regulations, or lawful governmental requests.
Aviation operators, charter providers, and other regulated transportation providers are responsible for complying with applicable aviation and transportation laws.
These providers may maintain their own regulatory compliance processes, operational systems, and privacy practices governing the collection and handling of traveler information.
Pan Am Journeys™ does not operate aircraft or transportation services and does not control the regulatory data systems maintained by such operators.
Pan Am Journeys™ operates as part of Pan Am Global Holdings, LLC, a United States-based organization. As a result, personal information collected in connection with the Journeys Services may be transferred to, processed in, and stored in the United States and other jurisdictions where Pan Am, its service providers, or Journeys Partners operate.
Because Pan Am Journeys™ experiences frequently involve international travel, personal information may also be transferred across borders as part of the coordination and fulfillment of travel services.
These transfers may occur in connection with:
Personal information may be transferred to countries outside of the country in which a traveler resides.
For example, information may be shared with:
Privacy and data protection laws in these jurisdictions may differ from those in a traveler’s country of residence.
Where personal information is transferred from the European Economic Area (EEA), the United Kingdom, or other jurisdictions with applicable data protection laws, Pan Am endeavors to implement appropriate safeguards to protect such information in accordance with applicable legal requirements.
Such safeguards may include:
Travelers participating in international journeys should be aware that travel-related services often require the sharing of certain information with service providers and governmental authorities in the destination countries or transit jurisdictions.
Such disclosures may occur as part of:
These disclosures are typically managed by the travel advisors, airlines, charter operators, or other travel service providers responsible for fulfilling the travel arrangements.
By submitting personal information through Pan Am Journeys™ websites, communicating with Pan Am representatives, or participating in a Pan Am Journeys™ experience, individuals acknowledge that their personal information may be transferred to and processed in the United States and other countries as described in this Supplemental Privacy Notice.
If you are located in a jurisdiction with specific data protection rights or requirements and have questions regarding how your personal information is transferred or processed, refer to the "YOUR CONSUMER DATA RIGHTS AND HOW TO EXERCISE THEM" section of the Pan Am Global Privacy Policy.
In most cases, payments associated with a Pan Am Journeys™ experience are processed by the travel advisors, tour operators, aviation providers, hospitality providers, or other Journeys Partners responsible for organizing and delivering the underlying travel services.
Pan Am Journeys™ generally does not directly collect or store payment card information from travelers participating in a journey.
When travelers reserve or purchase travel services associated with a Pan Am Journeys™ experience, payment information may be provided directly to the applicable service provider responsible for managing the reservation or transaction.
Depending on the structure of a particular journey, payments may be processed by:
These organizations may use their own payment processing systems and financial infrastructure to complete transactions.
Payment information submitted to these providers is governed by their respective privacy policies, terms, and payment security practices.
Journeys Partners that process payment transactions may use secure payment systems or third-party payment processors designed to protect financial information and comply with applicable payment security standards.
Pan Am Journeys™ does not typically store full payment card numbers, banking information, or other sensitive financial data associated with travel reservations.
In certain circumstances, Pan Am Journeys™ may receive limited transaction-related information necessary for administrative or coordination purposes.
Such information may include:
This information is used solely for coordination, administrative support, or communications relating to the journey.
Pan Am Journeys™ experiences may be documented through photography, video, written storytelling, and other media for the purposes of documenting the journey and sharing the experience with the broader Pan Am community.
Such content may be created by Pan Am representatives, media partners, or other participants in connection with the journey.
During certain Pan Am Journeys™ experiences, photography or video may be captured in connection with the documentation or promotion of the journey.
This may include images or recordings of:
Such materials may be used for purposes including:
Participation in photography, video, or storytelling content may occur naturally during the course of a shared travel experience.
Travelers who prefer not to appear in photographs or recordings may notify Pan Am representatives or the applicable Journeys Partner, and reasonable efforts will be made to respect such requests where practical.
Travelers may voluntarily share photographs, testimonials, travel reflections, or other content with Pan Am in connection with a journey.
By submitting such content to Pan Am Journeys™, individuals grant Pan Am a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, or display the content for purposes including:
Pan Am will endeavor to use such content respectfully and in a manner consistent with the spirit of the Pan Am brand.
Pan Am Journeys™ seeks to document travel experiences in a manner that respects the privacy and dignity of travelers.
Sensitive personal information will not be publicly disclosed through photography, video, or storytelling content without appropriate consent.
Pan Am Journeys™ may use personal information to communicate with individuals regarding travel opportunities, journey announcements, informational updates, and related Pan Am initiatives.
These communications may include marketing, promotional, or informational messages relating to Pan Am Journeys™ experiences.
Pan Am Journeys™ may use contact information to provide updates regarding:
These communications are intended to provide travelers with relevant information about curated travel experiences offered under the Pan Am brand.
Pan Am Journeys™ may send communications through email or other messaging channels in connection with the Journeys Services.
Email communications may include:
These communications may be managed through customer relationship management platforms or communications systems used by Pan Am to coordinate traveler engagement.
Individuals may opt out of receiving marketing or promotional email communications from Pan Am Journeys™ at any time.
Most marketing communications include an unsubscribe link that allows recipients to remove themselves from future marketing messages.
Opting out of marketing communications will not prevent Pan Am from sending service-related or administrative communications relating to:
Where available, individuals may also update their communication preferences through the mechanisms provided in Pan Am communications or by contacting Pan Am using the information provided in the Your Privacy Rights section of this Supplemental Privacy Notice.
Pan Am endeavors to respect individual communication preferences and to send communications that are relevant to traveler interests.
Pan Am Journeys™ retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Supplemental Privacy Notice, unless a longer retention period is required or permitted by applicable law.
Retention periods may vary depending on the nature of the information collected and the context in which it was provided.
Personal information submitted in connection with inquiries, communications, or expressions of interest in a journey may be retained for a reasonable period in order to:
Where such information is maintained within Pan Am’s customer relationship management systems or communications platforms, it may be retained in accordance with internal administrative and operational policies.
Information collected by Journeys Partners, including travel advisors, tour operators, aviation providers, hotels, and other service providers, may be retained by those entities in accordance with their own privacy policies, operational practices, and legal obligations.
For example, travel service providers may retain certain information to comply with:
Pan Am Journeys™ does not control the retention practices of these independent service providers.
Pan Am Journeys™ operates as part of the broader Pan Am ecosystem under Pan Am Global Holdings, LLC, which includes several affiliated business units and travel-related initiatives.
Although Pan Am entities may collaborate in connection with certain services, the systems, operational processes, and customer records associated with different Pan Am entities may be maintained separately depending on the nature of the services provided.
For example:
Where personal information is shared between Pan Am entities, such sharing is generally limited to what is reasonably necessary to facilitate the applicable services or traveler communications.
Depending on your jurisdiction and applicable law, you may have certain rights relating to the personal information that Pan Am Journeys™ collects and processes.
These rights are intended to provide individuals with greater transparency and control over how their personal information is used.
You may have the right to request confirmation of whether Pan Am Journeys™ processes personal information about you and, where applicable, to request access to that information.
Where permitted by law, Pan Am may provide information about:
If you believe that personal information maintained by Pan Am Journeys™ is inaccurate or incomplete, you may request that the information be corrected or updated.
Pan Am will take reasonable steps to verify and address such requests where appropriate.
In certain circumstances, you may request that Pan Am delete personal information that we maintain about you.
Such requests will be evaluated in accordance with applicable legal requirements and may be subject to certain limitations, including situations where the information must be retained for legitimate business, legal, or regulatory purposes.
Individuals in certain jurisdictions may have the right to object to or request restrictions on certain types of processing of their personal information, including certain marketing-related activities.
Pan Am will evaluate such requests in accordance with applicable law.
If you no longer wish to receive marketing communications from Pan Am Journeys™, you may opt out at any time by:
Please note that opting out of marketing communications will not prevent Pan Am from sending administrative or service-related communications where necessary.
Requests relating to privacy rights may be submitted by contacting Pan Am using the contact information provided below:
Pan Am will review and respond to requests in accordance with applicable data protection laws.
In some cases, Pan Am may need to verify the identity of the individual submitting the request before responding.
Pan Am may update or modify this Supplemental Privacy Notice from time to time to reflect changes in business practices, legal requirements, technology, or the services offered through Pan Am Journeys™.
When updates are made, the revised version of this Supplemental Privacy Notice will be posted on the applicable Pan Am Journeys™ website or digital channel, and the “Effective Date” at the top of the notice will be updated to reflect the date of the most recent revision.
Where required by applicable law, Pan Am may provide additional notice of material changes through appropriate communication channels.
Your continued use of the Pan Am Journeys™ services, websites, or related offerings after an updated Supplemental Privacy Notice becomes effective constitutes acknowledgment of the updated terms to the extent permitted by applicable law.
This Supplemental Privacy Notice applies solely to Pan Am Travel’s Travel Services and is intend to be read in conjunction with the Pan Am Global Privacy Policy.
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